Term and Conditions

Welcome to Perkindo Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our inclusive fashion collections. By accessing our site and making purchases, you agree to these terms in full.

1. Our Store Philosophy

Perkindo Store celebrates fashion that embraces all bodies and lifestyles. We specialise in:

• Trend-conscious dresses and seasonal collections
• Floral designs for every occasion
• Inclusive sizing (Plus Size and Tall clothing ranges)
• Thoughtfully designed apparel for diverse body types

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

2.2 Acceptable Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Upload harmful content or viruses
• Use automated systems to extract data without permission

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in:

• Product images and color representations
• Size charts and fit descriptions
• Material composition details

Minor variations may occur due to screen settings and individual perceptions.

3.2 Availability

All items are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Discontinue products without notice
• Correct pricing errors that may occur

4. Orders and Payments

4.1 Order Process

Your order constitutes an offer to purchase, which we accept when:

• We send an order confirmation email
• We dispatch your items

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store full credit card details.

4.3 Pricing and Taxes

Prices are shown in GBP and include VAT where applicable. International customers may be subject to:

• Customs duties
• Import taxes
• Other fees imposed by your country

5. Shipping and Delivery

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95) via DHL/FedEx (10-15 business days)
• Free Shipping for orders over £50 via EMS (15-25 business days)

We ship worldwide excluding certain remote areas and parts of Asia.

5.2 Delivery Times

All orders are processed within 1-2 business days before dispatch. Delivery times are estimates and not guaranteed.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for items that are:

• Unworn and unwashed
• In original condition with tags attached
• In original packaging where possible

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Final sale items
• Intimate apparel (unless faulty)

6.3 Refund Process

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

7. Intellectual Property

All content on our website, including:

• Text
• Graphics
• Logos
• Product designs

is the property of Perkindo Store and protected by intellectual property laws. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

Perkindo Store is not liable for:

• Any injury or damage resulting from product use
• Improper care or handling of garments

8.2 Website Operation

We strive to maintain continuous site availability but are not liable for:

• Temporary unavailability due to technical issues
• Any consequential losses from website downtime

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be available on our website with the effective date noted.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions about these Terms, please contact:

Perkindo Store Customer Service
Email: [email protected]
Address: 15 St Thomas’ St, Sunderland, GB SR1O 8MO